Frost Miller Group

09

Dec

2011

Analyzing Your Website Traffic Made Easy
Written by David Irish   
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Issuing a press release and want to see if there was a correlation between the release date and your website's visitor traffic? Yes! Interested in knowing which pages of your site generate the most interest on a day-to-day basis? Of course. We all want to know if our marketing efforts are effective. Luckily, it's easy to implement some web analytics!

Google Analytics is a great option and offers a tremendous about of information about site usage—from the number of visitors and the amount of time spent on the site, to which pages were visited most frequently and what was the source of your site's traffic. The list goes on and on. With this valuable information, you'll be able to make more informed choices about the resources you're investing in your website.

The pros? Aside from the extensive reporting, it's FREE! And, it's pretty easy to use. After the initial set up, getting around the Google Analytics interface is a piece of cake.

The cons? You're giving Google data to continue build their empire and maintain their firm grip on the internet. Also, Google Analytics may not be telling you the whole story...

Google Analytics uses a cookie track data—therefore it won't track bots or crawlers, just real visitors (not necessarily a con...). For that same reason, if a visitor has cookies turned off, you're not going to be able to collect any information about them.

There are other limitations, of course, and additional options are available—server-side tools like Awstats or Webalizer—each with its own pros and cons. For more details on web analytics—including a good glossary of terms—check out this Wiki article and start analyzing!

 

14

Jun

2011

5 Things to Consider Before You Send Out That Website RFP
Written by David Irish   
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Your current website is starting to get a bit long in the tooth and you're ready for a new one! Even before you issue that RFP, here are five things you should consider:

  1. What are your goals for the new site? Perhaps it's a certain image you want to portray, a certain audience you are trying to reach, or specific tasks you want users to be able to accomplish – thinking that through ahead of time will be tremendously helpful as you begin to prepare your RFP. And if you've gone so far as to create a preliminary navigation chart for the new site, all the better. The more information you can provide to the companies responding to your RFP about your expectations for the new site, the more detailed and accurate responses you are likely to get.
  2. How will the new site fit into your company's overall marketing efforts? We are very into taking an integrated approach to marketing, and we think you should be too. As you think about your goals and objectives for the new site, you should also think about how the new site will work with your other marketing efforts – direct mail, social media, PR, etc.
  3. What is your budget? Even if you don't share this information with the companies responding to your RFP, you should have a sense of your financial threshold for the project. A project's budget will often dictate what can be accomplished, so be prepared to prioritize what you want in the new site. Identify those things that are critical for the initial launch vs. those things that could wait for a future phase.
  4. Who will be your internal champion for the project? After the project begins, it is tremendously helpful if there is an individual at your organization who is responsible for the success of the new website. While there may be a few individuals who will have input during the process, all project feedback should be consolidated and funneled though this person. Trust me, things will run far more smoothly.
  5. And, possibly one of the more important ones (and probably the most overlooked): Who will be responsible for gathering and developing the site's content? Whether it's you, someone else at your company, OR the firm you are hiring, this needs to be decided up front. When there's no plan for this ahead of time, it can severely delay the project's completion. That's when very attractive, very functional "under development" websites sit and wait... and wait... and wait for content.
 

07

Jan

2011

Have you made a resolution to “go green” in 2011?
Written by David Irish   
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Forget about your waistline! Why not make this year’s resolution to reduce your carbon footprint? And, what easier way to do so then changing the way you are printing your organization’s materials?

There are LOTS of different ways to do this – choice of printers, choice of paper, choice of ink… you name it. I’ve outlined a few things to consider when looking at the various options so you know just how green you’re going.

OK, so your paper has “recycled content” – many do – but are your printer and/or the paper you’re printing on FSC or SFI-certified? The Forest Stewardship Council promotes responsible forest management globally by certifying forest products that meet the most rigorous standards in the world. Like the FSC, the Sustainable Forestry Initiative® promotes the use of responsibly-sourced forest products.

And, what about chlorine? Be aware that not all “Chlorine Free” paper is created equal.

The good:

Total Chlorine Free (TCF) - has not been exposed to any forms of chlorine during the bleaching stages

Process Chlorine Free (PCF) – is made from recycled fiber that has not been re-bleached with any chlorine-based bleach

The bad:

Elemental Chlorine Free (ECF) - is bleached with chlorine compounds, therefore still producing dioxin. It does not use chlorine in its elemental form (chlorine gas), hence the name Elemental Chlorine Free.

(A full explanation of the various paper bleaching processes can be found on the Conservatree site.)

Finally, don’t forget the ink! Soy or vegetable-based inks are a far more eco-friendly alternative to traditional petroleum-based inks. Digital printing, which uses non-toxic toner, produces even less waste and is a great option for the lower-run print jobs.

 

20

Jul

2010

Have you started using QR codes?
Written by David Irish   
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If you haven't heard about or seen QR codes yet, you probably will soon. The QR ("Quick Response") code—also referred to as mobile tagging—was developed by the Japanese firm Denso-Wave in 1994, and is commonly used in Japan. They allow you to store information—a contact vCard, a web link, destination maps, etc.—within a two dimensional bar code that can be scanned and read using your mobile device's camera.

There are lots of possibilities: on business cards or other marketing materials, on signs, or even in video. In 2007, the band Pet Shop Boys used QR codes in one of their music videos to direct viewers to issue-related information online.

You'll need an appropriate mobile app, of course. There are several available, and if you do a quick Google search of "QR code reader" and the type of device you have – iPhone, Droid, etc.—you should be able to find the one that's right for you. Then it's just a matter of point-and-shoot. The software will read the information bar-code and deliver it up on your device (then you just click on the URL, add the contact info to your Contacts, etc.).

And, there are LOTS of sites out there that you can use to generate the codes. I used this site and created the following:

dei-qr

Once you have the app, just point it at the screen and take a picture – see what you get!

 

15

Dec

2009

3 Ways to Save on Your Next Direct Mail Campaign
Written by David Irish   
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Looking at next year's budget and trying to do more with the same, or even with less? The ins and outs of the U.S. Postal Service direct mail rates and schedules can get complicated, but knowing the basics can save you money. Below are three considerations for your next mailing.  

  1. Consider mailing standard presort instead of first class presort. Depending on the physical size of the piece, standard presort can result in substantial savings in postage. For example, a flat piece weighing under 3.3 oz could cost as little as 49.6 cents to mail standard presort. The same size piece (under 3 oz) could cost as much as $1.09 to send out first class presort.
  2. Consider the physical size of your mailing. Larger pieces cost more to mail. For example, an 8.5" x 11" flat mailer folded again to 8.5" x5.5" can mail under the letter rate rather than the higher flat rate. The standard presort letter rate (for anything under 3.3 oz) is 27 cents while the flat rate is 49.6 cents. Even if sent first class presort, there would be savings - the letter rate (under 1 oz) is 38.2 cents, while the flat rate (under 1 oz) is 75.7 cents.
  3. Consider paper and printing. Choosing a #2 or #3 stock, rather than a #1, could save on printing costs. For example, the cost of printing 10,000 6" x 11" postcards on 100# RIS Value Silk Cover is 15% less than if you were to print on 100# McCoy Silk Cover. And if your print quantity is low, consider digital printing - it can often be much more cost effective than traditional offset printing.

What ways are you saving on direct mail?

 


David Irish

David Irish
Senior
Vice President

Frost Miller Group


One thing about our business that has not changed is deadlines. Focused on operations, David keeps every project that comes through Frost Miller on track, which is no easy feat. He uses the details of each unique project to select appropriate vendors, develop schedules, and prepare budgets to make sure we’re providing the best prices and the best service to our clients. David earned his bachelor’s degree from the University of Maryland and a masters of science in marketing from University of Maryland University College Graduate School of Management and Technology and is a member of IAEE. Business aside, if you need information on movies, 80s music, or zorbing, Dave's your guy.

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